Last updated: March 2025
At Oyster Suncare Pty Ltd, we value your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.oystersuncare.com.au (the “Site”). We are committed to protecting your privacy and ensuring you feel confident using our Site.
Personal information we collect
When you visit our Site, we automatically collect certain details about your device—including your web browser, IP address, time zone, and information about cookies installed on your device. As you browse, we also capture data about the pages you view, the products you check out, the websites or search terms that referred you, and how you interact with our Site. We refer to this automatically collected data as “Device Information.”
We use technologies such as:
Cookies: Small data files placed on your device that often include a unique anonymous identifier. For more information about cookies and how to disable them, please visit All About Cookies.
Log files: These track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Electronic files that help us record information about how you navigate our Site.
When you make (or attempt to make) a purchase, we also collect “Order Information” such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
For the purposes of this Privacy Policy, “Personal Information” refers to both your Device Information and your Order Information.
How do we use your personal information
We use the information we collect for several key purposes:
Order fulfillment: To process your payment, arrange shipping, and provide you with invoices and order confirmations.
Communication: To update you on your order status, answer your questions, and share information or promotions in line with your preferences.
Security & optimization: To screen orders for potential risk or fraud and to help us improve our Site by analyzing how you interact with it.
Marketing & advertising: In some cases, to deliver targeted digital advertisements and retargeting campaigns we believe may be of interest to you.
Sharing your personal information
We share your Personal Information with trusted third parties who help us operate our Site and deliver our products. For example:
Shopify: We use Shopify to power our online store. Learn more about how Shopify uses your information at Shopify Privacy.
Google Analytics: We use Google Analytics to understand how you use our Site. You can learn more about their practices at Google Privacy or opt out via Google Analytics Opt-Out.
We may also share your information as necessary to comply with legal obligations or to protect our rights.
Behavioural advertising
We sometimes use your Personal Information to deliver targeted advertising that we believe may interest you. To learn more about how targeted advertising works, please visit the Network Advertising Initiative.
You can opt out of targeted advertising through the following portals:
Facebook: Ad Settings
Google: Ad Settings
Bing: Personalized Ads
Alternatively, you can use the Digital Advertising Alliance opt-out portal.
Do not track
Please note that our data collection practices remain the same even if your browser sends a “Do Not Track” signal.
Your rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the details provided below.
When you are a European resident, we process your information to fulfill contracts (such as when you place an order) and to pursue our legitimate business interests. Your information may also be transferred to countries outside Europe, including Canada and the United States.
Data retention
We retain your Order Information for as long as necessary to fulfill your order and for our records, unless you request that your data be deleted.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
Contact us
If you have any questions about our privacy practices or would like to make a complaint, please contact us at:
Email: hello@oystersuncare.com.au